Privacy Policy

Privacy Policy

Effective Date: June 6, 2018

1. Our Commitment to Your Privacy

We respect your privacy and are committed to protecting your personal information when you visit our website, sign up for newsletters, request brochures, or contact us.

2. Information We Collect

  • Personal Information: You voluntarily provide this when you fill out forms—such as your name, email, phone number, company name, and message.
  • Technical Information: We also collect non-personal data like your browser type, operating system, IP address, and general site usage (for example, which pages you visit).

3. Cookies and Tracking

We use cookies to enhance your experience. These include:

  • Essential cookies for site functionality
  • Analytics cookies to understand usage patterns
  • Marketing cookies to show relevant advertisements
You can disable cookies in your browser settings, but this may limit some site features.

4. Why We Use Your Information

We use your data to:

  • Respond to inquiries and support requests
  • Send newsletters and updates if you opt in
  • Improve website content, products, and user experience
  • Process job applications and related communications

5. Information Sharing

We do not sell or rent your personal data. We may share information:

  • Internally, among group companies for legitimate business needs
  • If required by law or in connection with a corporate sale, merger, or acquisition, with notification provided

6. Third-Party Links

Our site may contain links to external sites (for example, social media or partner content). We are not responsible for their privacy practices. Please review their policies directly.

7. Your Rights and Choices

  • You can unsubscribe from newsletters or promotional emails at any time via the unsubscribe link.
  • You may access, update, correct, or delete your personal information by contacting us directly.

8. Data Retention & Security

We keep your data only as long as needed to provide services or comply with legal obligations. We implement standard security measures to protect your data, though no system is completely risk-free.

9. GDPR and International Users

If you are an EU resident, you have rights under the GDPR including access, correction, restriction, and erasure of your data. We perform regular assessments to maintain compliance.

10. Contact Information

For questions, data access requests, or privacy concerns, please get in touch with us:
Faisal Jassim Trading Company LLC
Dubai Investment Park 1, P.O. Box 1871
Dubai, UAE
Email: fjtrdg@emirates.net.ae
Phone: +971 4 810 5105

Summary
Your privacy matters to us. We only collect what you share, use it to help you, never sell it, and protect it responsibly. You stay in control—unsubscribe anytime or ask us to access, update, or delete your data.